Refund policy

We have a 14-day return policy for Private dining bookings, which means you have 14 days prior to the date of your event to request a refund. 

A change of booking date may be possible, (where possible) if this is within 14 days of your private dining event date an admin fee will apply. 

Any changes in numbers 14 days prior to your event date will receive a 25% refund on an individual basis only. Your bookings for the rest of the party can still go ahead.

Any cancellations or changes in numbers, either individually or party as a whole, withn 14 days of your event will not be entitled to a refund, this is non-negotiable.

Supper Club bookings are non-refundable once payment has been made. This is due to the purchasing process of ingredients in advance to prepare for the main event.

To be eligible for a return, you must contact us asap via email. To start the refund process, you can contact us at contact@foodwithfateha.com. 

You can always contact us for any return question at contact@foodwithfateha.com. 

Exceptions / non-returnable items
Supper Club bookings are non-refundable once payment has been made. This is due to the purchasing process of ingredients in advance to prepare for the main event.

Refunds
We will notify you once we’ve received your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@foodwithfateha.com.